ErsSoft Limited
ErsSoft Limited
This Privacy Policy explains how ErsSoft Limited collects, uses, stores and protects personal information when you use our websites, applications and online services.
Last updated: 28 August 2026
ErsSoft Limited is a company registered in England and Wales under company number 13391504.
We provide software development, ERP, business technology and online software services, including business content management and social media management applications.
Depending on how you use our services, we may collect or process information such as:
Some ErsSoft applications allow authorised users to connect supported third-party social media accounts.
When you choose to connect a social media account, you are redirected to the relevant third-party platform to sign in and authorise the permissions required for the selected integration.
ErsSoft Limited does not ask you to provide your social media password directly to us.
ERSSOFT Content Social may use TikTok Login Kit to allow an authorised business user to securely connect their TikTok account to their business workspace.
Where authorised by the user, we may receive basic TikTok account information made available through the approved TikTok permissions, such as a TikTok account identifier and basic profile information.
We use this information only to identify the TikTok account that the authorised user has chosen to connect to the ERSSOFT Content Social service and to provide the requested TikTok integration.
Third-party platforms may provide access tokens, refresh tokens or similar authorisation credentials after a user grants permission.
These credentials are used only to provide the authorised integration, such as maintaining the account connection or performing actions that the authorised user requests through the ErsSoft service.
We do not display access tokens or other private authentication credentials to users through the public application interface.
We may use personal information to:
Where UK data protection law applies, we process personal information only where we have an appropriate legal basis.
Depending on the circumstances, this may include processing necessary to provide a requested service, our legitimate interests in operating and securing our services, compliance with legal obligations, or consent where consent is required.
We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure.
Information used by ErsSoft applications may be stored using trusted technology and hosting providers that support the operation of our services.
Access to business information and connected-account information is restricted to authorised users and application services according to their permitted access.
We do not sell personal information.
We may share information with service providers where this is necessary to operate our services, including hosting, database, infrastructure and authentication providers.
Information may also be exchanged with a third-party social media platform when required to provide an integration that the user has requested and authorised.
Third-party platforms process information according to their own privacy policies and terms.
ErsSoft Limited does not control the privacy practices of third-party platforms. Users should review the relevant platform's privacy policy before authorising an account connection.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide the relevant service, to meet security requirements, or to comply with legal obligations.
Connected-account information may be deleted or disabled when an account connection is removed, subject to any information that must be retained for legitimate legal, security or record-keeping reasons.
Users may revoke or remove permissions through the relevant third-party platform where that functionality is provided.
Where supported by the ErsSoft application, authorised users may also disconnect a linked social media account from their business workspace.
Revoking access may prevent ErsSoft services from continuing to use the relevant third-party integration.
Depending on applicable law and your circumstances, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction or objection to certain processing.
You may contact us using the details below if you wish to exercise a data protection right.
Some technology or third-party service providers may process information outside the United Kingdom.
Where required, appropriate safeguards will be used for international transfers of personal information.
Our websites and applications may use cookies or similar technologies that are necessary for authentication, security, session management or the proper operation of the service.
Where non-essential cookies are used and consent is required, we will handle them in accordance with applicable requirements.
ErsSoft business services are not designed for use by children. We do not knowingly provide business management accounts to children.
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or third-party integrations.
The current version will be published on this page together with its last updated date.
If you have questions about this Privacy Policy or how ErsSoft Limited handles personal information, please contact:
ErsSoft Limited
International House, 12 Constance Street
London, United Kingdom, E16 2DQ
Email: info@erssoft.co.uk
Phone: +44 7518 630370
You also have the right to raise concerns with the UK Information Commissioner's Office where applicable.